Experience
Beyond Meat, Inc.
Sr. IT Global Infrastructure Manager
June 2020 - Present
Report to the VP of IT, overseeing the day-to-day IT operations and providing an exceptional experience for the organization. Lead and manage IT Service Desk, and IT Infrastructure/Operations teams. Based at our Global Headquarters in El Segundo, California. Responsible for IT operations, consisting of network/server on-premises and cloud infrastructure, 1000+ end user support and much more across all locations in the USA, Netherlands and China.
Built and grew the IT Infrastructure and Operations teams across the globe
IT Operations and Infrastructure budget management
Vendors and consultants management
Manage multiple ongoing projects on a continuous basis
Work with leadership and key stakeholders to set and achieve goals for the organization
Designed the technology stack for the new HQ global campus
Work with data science and enterprise systems teams to accomplish projects for the organization
Projects
Global Secure Network (SD-WAN and MPLS)
Identity and Access Management (Okta SCIM and SSO)
Windows Device Management (Active Directory/Azure AD)
Standardization of Enterprise Systems
Standardization of Infrastructure Technology Stack
AWS and GCP Implementation and Standardization
Jamf Pro for macOS and iOS
Cybersecurity Initiatives
Compliance
Campus and location buildouts
Technologies supported
Okta
Google Workspace
Microsoft Office 365 / Active Directory
Slack
Zoom
Sophos Endpoint Protection
Egnyte
Jira
GitHub
DocuSign
Adobe Creative Cloud
Adobe Sign
Smartsheet
Jamf Pro
Nissin International Transport
IT Infrastructure Assistant Manager
March 2016 - May 2020
Rehired by the Director of IT to take lead and manage the IT infrastructure team. Located at our North American headquarters in Torrance, California. Responsible for ensuring 99.9% or better up-time for IT operations, consisting of network/server infrastructure, end user support and much more across our locations in USA, Mexico and Canada.
Project Management
MPLS network migration from AT&T MPLS to CenturyLink
Cisco UC VoIP migration from AT&T to CallTower
Deployment of Google Meet hardware video conferencing solution
WiFi infrastructure refresh from aging Cisco access points to Ubiquiti access points
Data Center server infrastructure consolidation into VMware environment
Physical to Virtual Migration (P2V) - converted and migrated 20+ physical servers
Virtual to Virtual Migration (V2V) - converted and migrated 100+ servers from XenServer to VMware
Configured and maintain HPE C7000 server chassis and HPE 3PAR 7200 SAN
Integrated Symantec Endpoint Protection with Active Directory for automated processes
Configured RADIUS authentication for Cisco switches
Configured LDAP authentication for SonicWALL administration and SSL VPN
Configured SolarWinds for network and server alerting/monitoring
Configured SmartDeploy for remote desktop flashing and roll-outs
Enabled DMARC for to help mitigate spam emails
DTT
Systems Administrator
January 2016 - March 2016
Located at company headquarters in Los Angeles, California. Daily responsibilities consist of maintaining our server infrastructure, physical and virtual servers (Windows Server 2003 - 2012 R2, Linux) and provide tier 3 support across our Los Angeles and Las Vegas locations.
Windows Server 2012 R2 Domain
Google Apps for Work - hosted email service
Kaspersky Security Endpoint
Server Hardware - HP servers
SAN Hardware - HP SANs
ShoreTel VoIP Phone System
Microsoft System Center Operations Manager
Microsoft System Center Configuration Manager
Citrix XenServer
AWS (Amazon Web Services)
Backup Exec
Kiwi Syslog Server
Creative Circle
Infrastructure Technician
September 2015 - December 2015
Located at company headquarters in Los Angeles, California. Daily responsibilities consist of maintaining our server and network infrastructure, physical and virtual servers (Domain Controllers, File/Print Servers, Application Servers, Terminal Servers, VMware), EMC SANs (VNX5200, VNXe3150), switches, firewalls, access points across our 25 locations (USA and Canada).
Windows Server 2012 R2 Domain
Microsoft Office 365 - Exchange Hosted
Symantec Cloud - Email Filtering
Symantec LiveOffice - Email Archiving
Symantec Endpoint Protection
EMC Avamar
SolarWinds - Network Performance Monitor, NetFlow Traffic Analyzer, Kiwi Syslog Server
ShoreTel VoIP Phone System
Network Hardware - HP Switches, Fortinet Firewalls, Adtran Wireless Access Points
Network Support - Windows Server DNS and WINS, VPNs
Server Hardware - HP ProLiant Servers, EMC SANs (VNX5200, VNXe3150)
Server Support - Windows Active Directory, Group Policies, Print Management, Windows Server Update Services (WSUS), VMware ESXi 6
Nissin International Transport
Systems/Network Administrator I
April 2014 - September 2015
Located at company headquarters in Torrance, California. Daily responsibilities consist of providing end user support (~350 end user environment), maintaining server infrastructure (Domain Controllers, File/Print Servers, Application Servers), Cisco VoIP phone system, and printers across our 20+ locations (USA, Mexico, Canada). Summer 2014 the infrastructure team completed a refresh project that consisted of new servers (file/print server) at each branch office, Windows 7 desktop deployment to replace Citrix terminals, network upgrade (switching to AT&T MPLS network) and Cisco VoIP phone implementation.
Domain upgrade from Windows Server 2003 to Windows Server 2012 R2
Implement and maintain AT&T MPLS Network Management
Implement and maintain hosted AT&T UC Cisco VoIP
Network Support - Windows Server DHCP, DNS, WINS, Cisco Routers and Switches, SonicWALL Firewalls, HP Switches
Server Support - Windows Active Directory, Group Policies, and Print Management, Citrix XenServer, Citrix XenApp, Hitachi AMS SAN, HP 3PAR SAN
Hardware Support - IBM BladeCenter, Dell Rack and Tower Servers, HP BladeSystem
Google Apps for Work - hosted email service and email archiving
SolarWinds – Web Help Desk, Network Performance Monitor, NetFlow Traffic Analyzer, Server & Application Monitor
Symantec Backup Exec and Endpoint Protection
Windows 7 mass deployment using SmartDeploy for imaging software
Migrate from Windows XP/WYSE Citrix terminals to Windows 7 desktops/laptops
Supporting Citrix XepApp 5.0 and XenServer
Perigeion
Systems Administrator
March 2010 - March 2014
Located as an in-house Systems Administrator at our client in Downtown Los Angeles, Nabih Youssef & Associates Structural Engineers. Maintaining domain controllers, exchange servers, file servers, VoIP phone systems, and providing user assistance for three locations (Los Angeles, San Francisco, and Irvine).
Network support, TCP/IP, DNS, DHCP, WINS, Remote Access, Virtual Machines, NAS
Server support, backups, batch scripts, Active Directory, Group Policies, Exchange servers
Cisco ASA firewall, Netgear Smart switches, Ricoh/HP printers
Software installation, licensing, inventory, system updates and client setup
Hardware configuration, servers, desktops, laptops, printers, copiers, plotters
VoIP Phone systems (3com and Panasonic), configuration, support, setup and client deployment
Active Directory upgrade from Windows Server 2003 to Windows Server 2008 R2
Migrate from Windows XP to Windows 7
Migrate from Exchange Server 2003 to Office 365 Exchange
WWCOT Architects
Help Desk
April 2009 - March 2010
Gained the experience and knowledge needed to get my first step into the field. Help desk support for users in the Santa Monica office.
Directory synchronization, archives updates, inventory, backups
Computer setup, formatting, configuration, system deployment
Employee profile snapshots, email archiving
Help desk support for users