Experience

Beyond Meat, Inc.
Sr. IT Global Infrastructure Manager
June 2020 - Present

Report to the VP of IT, overseeing the day-to-day IT operations and providing an exceptional experience for the organization. Lead and manage IT Service Desk, and IT Infrastructure/Operations teams. Based at our Global Headquarters in El Segundo, California. Responsible for IT operations, consisting of network/server on-premises and cloud infrastructure, 1000+ end user support and much more across all locations in the USA, Netherlands and China.

  • Built and grew the IT Infrastructure and Operations teams across the globe

  • IT Operations and Infrastructure budget management

  • Vendors and consultants management

  • Manage multiple ongoing projects on a continuous basis

  • Work with leadership and key stakeholders to set and achieve goals for the organization

  • Designed the technology stack for the new HQ global campus

  • Work with data science and enterprise systems teams to accomplish projects for the organization

  • Projects

    • Global Secure Network (SD-WAN and MPLS)

    • Identity and Access Management (Okta SCIM and SSO)

    • Windows Device Management (Active Directory/Azure AD)

    • Standardization of Enterprise Systems

    • Standardization of Infrastructure Technology Stack

    • AWS and GCP Implementation and Standardization

    • Jamf Pro for macOS and iOS

    • Cybersecurity Initiatives

    • Compliance

    • Campus and location buildouts

  • Technologies supported

    • Okta

    • Google Workspace

    • Microsoft Office 365 / Active Directory

    • Slack

    • Zoom

    • Sophos Endpoint Protection

    • Egnyte

    • Jira

    • GitHub

    • DocuSign

    • Adobe Creative Cloud

    • Adobe Sign

    • Smartsheet

    • Jamf Pro

Nissin International Transport
IT Infrastructure Assistant Manager
March 2016 - May 2020

Rehired by the Director of IT to take lead and manage the IT infrastructure team. Located at our North American headquarters in Torrance, California. Responsible for ensuring 99.9% or better up-time for IT operations, consisting of network/server infrastructure, end user support and much more across our locations in USA, Mexico and Canada.

  • Project Management

    • MPLS network migration from AT&T MPLS to CenturyLink

    • Cisco UC VoIP migration from AT&T to CallTower

    • Deployment of Google Meet hardware video conferencing solution

    • WiFi infrastructure refresh from aging Cisco access points to Ubiquiti access points

  • Data Center server infrastructure consolidation into VMware environment

    • Physical to Virtual Migration (P2V) - converted and migrated 20+ physical servers

    • Virtual to Virtual Migration (V2V) - converted and migrated 100+ servers from XenServer to VMware

  • Configured and maintain HPE C7000 server chassis and HPE 3PAR 7200 SAN

  • Integrated Symantec Endpoint Protection with Active Directory for automated processes

  • Configured RADIUS authentication for Cisco switches

  • Configured LDAP authentication for SonicWALL administration and SSL VPN

  • Configured SolarWinds for network and server alerting/monitoring

  • Configured SmartDeploy for remote desktop flashing and roll-outs

  • Enabled DMARC for to help mitigate spam emails

DTT
Systems Administrator
January 2016 - March 2016

Located at company headquarters in Los Angeles, California. Daily responsibilities consist of maintaining our server infrastructure, physical and virtual servers (Windows Server 2003 - 2012 R2, Linux) and provide tier 3 support across our Los Angeles and Las Vegas locations.

  • Windows Server 2012 R2 Domain

  • Google Apps for Work - hosted email service

  • Kaspersky Security Endpoint

  • Server Hardware - HP servers

  • SAN Hardware - HP SANs

  • ShoreTel VoIP Phone System

  • Microsoft System Center Operations Manager

  • Microsoft System Center Configuration Manager

  • Citrix XenServer

  • AWS (Amazon Web Services)

  • Backup Exec

  • Kiwi Syslog Server

Creative Circle
Infrastructure Technician
September 2015 - December 2015

Located at company headquarters in Los Angeles, California. Daily responsibilities consist of maintaining our server and network infrastructure, physical and virtual servers (Domain Controllers, File/Print Servers, Application Servers, Terminal Servers, VMware), EMC SANs (VNX5200, VNXe3150), switches, firewalls, access points across our 25 locations (USA and Canada).

  • Windows Server 2012 R2 Domain

  • Microsoft Office 365 - Exchange Hosted

  • Symantec Cloud - Email Filtering

  • Symantec LiveOffice - Email Archiving

  • Symantec Endpoint Protection

  • EMC Avamar

  • SolarWinds - Network Performance Monitor, NetFlow Traffic Analyzer, Kiwi Syslog Server

  • ShoreTel VoIP Phone System

  • Network Hardware - HP Switches, Fortinet Firewalls, Adtran Wireless Access Points

  • Network Support - Windows Server DNS and WINS, VPNs

  • Server Hardware - HP ProLiant Servers, EMC SANs (VNX5200, VNXe3150)

  • Server Support - Windows Active Directory, Group Policies, Print Management, Windows Server Update Services (WSUS), VMware ESXi 6

Nissin International Transport
Systems/Network Administrator I
April 2014 - September 2015

Located at company headquarters in Torrance, California. Daily responsibilities consist of providing end user support (~350 end user environment), maintaining server infrastructure (Domain Controllers, File/Print Servers, Application Servers), Cisco VoIP phone system, and printers across our 20+ locations (USA, Mexico, Canada). Summer 2014 the infrastructure team completed a refresh project that consisted of new servers (file/print server) at each branch office, Windows 7 desktop deployment to replace Citrix terminals, network upgrade (switching to AT&T MPLS network) and Cisco VoIP phone implementation.

  • Domain upgrade from Windows Server 2003 to Windows Server 2012 R2

  • Implement and maintain AT&T MPLS Network Management

  • Implement and maintain hosted AT&T UC Cisco VoIP

  • Network Support - Windows Server DHCP, DNS, WINS, Cisco Routers and Switches, SonicWALL Firewalls, HP Switches

  • Server Support - Windows Active Directory, Group Policies, and Print Management, Citrix XenServer, Citrix XenApp, Hitachi AMS SAN, HP 3PAR SAN

  • Hardware Support - IBM BladeCenter, Dell Rack and Tower Servers, HP BladeSystem

  • Google Apps for Work - hosted email service and email archiving

  • SolarWinds – Web Help Desk, Network Performance Monitor, NetFlow Traffic Analyzer, Server & Application Monitor

  • Symantec Backup Exec and Endpoint Protection

  • Windows 7 mass deployment using SmartDeploy for imaging software

    • Migrate from Windows XP/WYSE Citrix terminals to Windows 7 desktops/laptops

  • Supporting Citrix XepApp 5.0 and XenServer

Perigeion
Systems Administrator
March 2010 - March 2014

Located as an in-house Systems Administrator at our client in Downtown Los Angeles, Nabih Youssef & Associates Structural Engineers. Maintaining domain controllers, exchange servers, file servers, VoIP phone systems, and providing user assistance for three locations (Los Angeles, San Francisco, and Irvine).

  • Network support, TCP/IP, DNS, DHCP, WINS, Remote Access, Virtual Machines, NAS

  • Server support, backups, batch scripts, Active Directory, Group Policies, Exchange servers

  • Cisco ASA firewall, Netgear Smart switches, Ricoh/HP printers

  • Software installation, licensing, inventory, system updates and client setup

  • Hardware configuration, servers, desktops, laptops, printers, copiers, plotters

  • VoIP Phone systems (3com and Panasonic), configuration, support, setup and client deployment

  • Active Directory upgrade from Windows Server 2003 to Windows Server 2008 R2

  • Migrate from Windows XP to Windows 7

  • Migrate from Exchange Server 2003 to Office 365 Exchange

WWCOT Architects
Help Desk
April 2009 - March 2010

Gained the experience and knowledge needed to get my first step into the field. Help desk support for users in the Santa Monica office.

  • Directory synchronization, archives updates, inventory, backups

  • Computer setup, formatting, configuration, system deployment

  • Employee profile snapshots, email archiving

  • Help desk support for users